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  • FAQ

    From your account, you will be able to check the status of your orders and deliveries, request a return, create your personal wish list and even share it with your friends. To create an account, go to furla.com, hover over the account icon on top of the page and click on ‘Register’. (Furla My Account).

    Your account details can be updated by logging in to your personal area. To do so, log in to your account and click on ‘Personal data’ to change your personal information or click on ‘Addresses’ if you want to change your address or add new ones. If you want to cancel your account or delete your information, please send a request by email to privacy@furla.com

    You can place your order online on furla.com and have your order delivered to your prefer location. If you need any assistance to complete your purchase, please contact our customer service. They can assist you with placing an order and send you a link to complete the online payment. Alternatively, you can book an online appointment and make your purchase at the store or online while being assisted by one of our store experts. Book an appointment by clicking here. Our Furla omnichannel experience also allows you to buy online and pick up your product in one of our stores or reserve online and try/see and touch the product in store.

    Furla Customer Service is available, operating Mon-Sat from 9 a.m. to 6 p.m. CET. and can be contacted here.

    Sign up to our newsletter by including your email and accepting our Privacy Policy on the dedicated section at the bottom of our website, and stay up to date with the latest collections, events, private sales and exclusive offers. To unsubscribe from our newsletter, simply click on unsubscribe at the bottom of any of our newsletter emails.

    Refer to our sizeguide below and find the size that best suits you.

    SHOES

    IT

    UK

    US

    JAPAN

    KOREA

    RUSSIA

    CM

    35

    2.5

    5

    22

    220

    34

    23.3

    35.5

    3

    5 1/4

    22.5

    225

    34.5

    23.6

    36

    3

    5 1/2

    23

    230

    35

    24

    36.5

    3.5

    6

    23.5

    235

    35.5

    24.3

    37

    4

    6 1/2

    24

    240

    36

    24.6

    37.5

    4.5

    7

    24.5

    245

    36.5

    24.93

    38

    5

    7 1/4

    25

    250

    37

    25.26

    38.5

    5

    7 3/4

    25.5

    255

    37.5

    25.6

    39

    5.5

    8 1/4

    26

    260

    38

    26

    39.5

    6

    8 1/2

    26.5

    265

    38.5

    26.3

    40

    6.5

    9

    27

    270

    39

    26.6

    40.5

    6.5-7

    9 1/4

    27.5

    275

    39.5

    26.93

    41

    7

    9 3/4

    28

    280

    40

    27.26

    RINGS

    SIZE

    INTERNAL CIRCUMFERENCE (MM)

    S

    52

    M

    55

    L

    58

    WOMENS' BELTS (FIXED & REVERSIBLE)

    SIZE

    LENGTH (CM)

    70

    90

    75

    95

    80

    100

    85

    105

    90

    110

    95

    115

    100

    120

    WOMENS' BELTS (ADJUSTABLE)

    SIZE

    LENGTH (CM)

    90

    100

    100

    120

    Of course! By clicking the "Notify me when available" button on the product page you will receive a notification when the product is available.

    You can personalise a selection of Furla items, which are helpfully marked with a specific personalisation icon, by adding a maximum of three initials in the Furla font (from the Latin alphabet) and choosing a colour from the selection available on the product page. The position of personalisation varies for each product and a preview of the relevant area will be shown before you can complete the purchase. Our items can only be personalised on one area as shown in the simulation. Our items are personalised using a UV LED ink printer.

    The personalization process has been tested for a successful result. The material will not be affected during or after personalisation thanks to the high-quality UV LED ink-jet printer used. We guarantee the precision and durability of this technique which is always tested on new materials and surfaces.

    Furla is taking all actions to make Furla.com accessible for everybody and ensure ADA compliance.